University of Toledo IT Department

The University of UT IT Department has several groups within that serve specific functions. Some groups have groups within also. Below is a brief list with some descriptions, or a link to more information.

Clinical Informatics -

Clinical Integration - Supports Clinical Portal, Care Manager and other clinical software.

Clinical Business - Supports clinical software that is billing or business related.

Clinical Support - Supports clinical areas for example radiology, pathology, etc that have need for onsite support.

Hospital Client Services -
Hospital Technicians - Serves hospital IT technician needs

Help Desk -First tier support; submit cases from calls and email for IT problems. Tries to resolve but what is not resolved passed to a more specific technician

Client Services (CS) -

Main Campus (MC) CS - Serves Main Campus IT technician needs

Health Science (HSC) CS - Serves HSC IT technician needs (except hospital)

Network Services - More information at this link: Network Services

Enterprise Apps - More information at this link: Enterprise Apps

Academic Computing - More information at this link: Academic Computing

College Computing -

Arts & Science

Business

Education

Engineering

HSHS

Law

Medicine

Nursing

Pharmacy

IT Helpdesk at University of Toledo

The IT HelpDesk at the University of Toledo is where students, faculty and staff go for all IT problems. Whether it is by phone (419-530-2400), email (ITHelpDesk@utoledo.edu) or submission of a case online (support.utoledo.edu), they are there to serve the university. In addition to the support by this group via the communications listed, there is also a FAQ that can be very helpful: UT IT FAQ.